Payment Policy for Trilinasopic

Effective Date: December 25, 2024

At Trilinasopic, we strive to make your shopping experience as smooth and convenient as possible. Our Payment Policy outlines the methods of payment we accept, the payment process, and security measures to ensure that your personal and financial information is protected.


1. Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: You can choose to pay through PayPal for a secure and convenient checkout experience.
  • Gift Cards: If applicable, we accept Trilinasopic gift cards or store credit that you may have received.
  • Apple Pay / Google Pay: We also accept payments through mobile payment options like Apple Pay and Google Pay for faster checkout.

All payments must be made in U.S. Dollars (USD). If you are purchasing internationally, please be aware that currency conversion fees may apply depending on your payment method.


2. Payment Authorization

Once you place an order, we will authorize the payment method you provided. Trilinasopic does not charge your card or payment account until we have confirmed that your order has been processed and is ready for shipment.

By submitting an order, you agree to provide accurate payment information. Trilinasopic will not be held responsible for issues caused by incorrect or incomplete payment details.


3. Security and Privacy

We take the security of your personal and financial information seriously. All transactions made on our website are processed using secure payment gateways and encrypted to protect your data. We use industry-standard encryption technology (SSL) to ensure that your payment details remain private and secure during the transaction process.

Trilinasopic does not store your full credit card information. Once your payment has been processed, only the last four digits of your card number are retained for reference purposes.


4. Billing Information

When placing an order, you will be required to provide accurate billing information, including your name, billing address, and payment method details. This information is used to verify and process your payment securely.

If there are any discrepancies or issues with the billing information provided, we may contact you to resolve the matter before proceeding with the order.


5. Order Confirmation and Payment Receipt

Once your order is successfully processed, you will receive an order confirmation email with your receipt. This email will include the details of your purchase, including:

  • Order number
  • Items purchased
  • Total price (including taxes and shipping)
  • Payment method used
  • Estimated delivery date

If you do not receive a confirmation email within 24 hours, please contact us at info@trilinasopic.com to verify your order status.


6. Failed Payments and Order Cancellations

If a payment fails for any reason (such as insufficient funds or incorrect payment information), we will notify you by email and request that you provide an alternative payment method. If we do not receive updated payment details within a reasonable time frame, we reserve the right to cancel your order.

In case of a payment failure due to system errors or technical issues, we will make every effort to resolve the situation promptly and notify you accordingly.


7. Payment Fraud Prevention

To prevent fraud and protect both our customers and our business, Trilinasopic uses advanced fraud detection tools to monitor all transactions. We may request additional verification or information if we suspect fraudulent activity. This may include:

  • Address verification (AVS)
  • Request for photo identification
  • Contacting you directly to confirm payment details

Failure to provide requested verification may result in delays in processing or cancellation of the order.


8. Sales Tax

All orders shipped within the United States are subject to applicable sales tax based on the delivery address and local regulations. Sales tax will be calculated at checkout and displayed as part of your order summary.

For international orders, you are responsible for any customs duties, taxes, or fees imposed by the destination country. These fees are not included in the price of your products and will be charged to you by the relevant authorities.


9. Payment Disputes and Chargebacks

If you initiate a chargeback or payment dispute, please contact Trilinasopic directly to resolve the issue. We aim to provide a positive shopping experience and will work with you to address any concerns or disputes related to payments or orders.

Failure to resolve payment disputes within a reasonable time frame may result in a suspension of your account and a review of future transactions.


10. Changes to Payment Policy

Trilinasopic reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.


11. Contact Us

If you have any questions regarding our Payment Policy or need assistance with your payment, please contact us at:

  • Email: info@trilinasopic.com
  • Phone: (740) 472-9189
  • Address: 43430 State 78 Rte, Woodsfield, Ohio 43793
  • Website: trilinasopic.com

Thank you for choosing Trilinasopic. We appreciate your business and look forward to serving you!