Payment Policy
Effective Date: January 6, 2025
At Trilinasopic, we are committed to providing a secure and transparent payment process. This Payment Policy explains the terms and methods of payment for purchases made through our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- Digital Wallets: PayPal, Google Pay, Apple Pay.
- Bank Transfers: Available for bulk or custom orders (contact us for details).
- Other payment methods may be added; check our checkout page for the latest options.
2. Payment Terms
- Payment must be completed in full at the time of purchase.
- All prices are listed in USD unless otherwise specified.
- Taxes, shipping, and handling fees will be calculated at checkout and are the responsibility of the customer.
3. Currency Conversion
For international customers, your financial institution may apply currency conversion rates or additional fees. Trilinasopic is not responsible for these charges.
4. Secure Payment Processing
- Our website uses industry-standard encryption (SSL) to protect your payment information.
- We do not store sensitive payment details such as credit card numbers.
5. Payment Verification
- To prevent fraud, some orders may be subject to verification. We may contact you to confirm payment details or request additional identification.
- Orders will not be processed until verification is complete.
6. Payment Issues
If your payment fails or is declined:
- Check that your payment details are correct and that your account has sufficient funds.
- Contact your bank or payment provider to resolve the issue.
- If you continue to experience problems, please email us at info@trilinasopic.com for assistance.
7. Refunds and Disputes
- Refunds are subject to our Refund and Returns Policy.
- In the event of a payment dispute, please contact us at info@trilinasopic.com before initiating a chargeback.
8. Taxes and Duties
- Sales tax will be applied to orders where required by law.
- For international orders, customs duties and taxes are the responsibility of the customer.
9. Contact Information
If you have any questions or concerns about this Payment Policy, please contact us:
- Address: 43430 State 78 Rte Woodsfield, Ohio (OH)
- Phone: (740) 472-9189
- Email: info@trilinasopic.com
- Website: trilinasopic.com
By making a purchase from Trilinasopic, you agree to the terms outlined in this Payment Policy.